Nexus Fintrade (Beta) Help Center
  • šŸ‘‹Welcome to NEXUS FINTRADE (Beta) Help Center
  • User Guide
    • šŸ˜ƒGetting started
      • How To Get Started?
      • How to KYC verification?
      • How to modify safety verification?
      • An Overview of Products & Features
      • How to Select Futures Trading Pairs?
      • A Beginnerā€™s Guide to Crypto Spot Trading (Website)
      • A Beginnerā€™s Guide to Crypto Futures Trading (Website)
  • FUNCTIONALTITIES & GLOSSARY
    • šŸ“‘LFX Trading
      • What's LFX?
      • Margin of LFX
      • How to start LFX trading?
      • Margin call & liquidation
      • Financing costs
    • šŸ”Account
      • Funding Account and Trading Account
    • šŸ«°Multi-Assets Cross Margin
      • Benefits of Trading USDā“ˆ-Margined Futures in Multi-Assets Mode
      • Auto-Exchange in Multi-Assets Mode
      • Cross Margin Mode
    • šŸ”Security Design
      • Securing Your Account
      • Security Tips
    • šŸ…±ļøCrypto Trading
      • Trading Glossary
        • Market Makers and Takers
        • Order Book and Market Depth
        • Position Modes
      • Spot Trading
        • Types of order on Spot Trading
        • What is spot trading?
      • Futures Trading
        • Perpetual Futures and Quarterly Futures
        • What Are Cryptocurrency Futures?
        • Differences Between Perpetual Contract and Traditional Futures Contract
        • Spot vs. Futures Trading
        • Margin vs. Futures Trading
        • USDā“ˆ-Margined Futures Contract Specifications
        • Liquidation Price of USDā“ˆ-M Futures Contracts
        • Futures Trading Risk Control
        • Leverage and Margin of USDā“ˆ-M Futures
        • Types of Order on Futures Trading
        • Summary of Failed Orders in Futures Trading
        • Open or Close Position in Hedge Mode
        • Go Long or Short on Futures
  • FAQs
    • šŸ’øWithdrawals and Deposits
      • Why Hasnā€™t My Withdrawal Arrived?
      • What Can I Do When Withdrawal Is Suspended?
      • How To Withdraw Crypto on the Platform?
      • Why Hasnā€™t My Deposit Been Credited?
      • What Can I Do When I Withdraw to A Wrong Address?
      • What's the Withdrawal Fees on our Platform
      • How to Deposit Crypto to our Platform?
    • āš–ļøTrading
      • What Is Multi-Assets Mode, and What Assets Does It Support?
      • How to Check My Asset Balance in Multi-Assets Mode?
      • How to Calculate Margin in Multi-Assets Mode?
      • How to Download Spot Trading Transaction History Statement ?
      • What are Market order and Limit Order Price Cap and Floor Ratio ?
      • How to Prevent Phishing Attacks?
      • How to View My Trading Activity?
      • How to Calculate Return on Investment (ROI)?
      • How to Download My Order History for USDā“ˆ-M, and COIN-M Futures Orders?
    • āœ…Account Verification
      • Why Canā€™t I Receive Emails from the Platform?
      • How to Whitelist the Platform's Emails?
      • Where can I get my account verified on the website?
      • How to Register on the Platform's Website?
    • šŸ”“Account Management
      • How to Create a Trading Account on the Platform?
      • How to Check the Platform and Transfer Funds on Wallet Overview?
    • āš ļøRisk Mitigation
      • How to Reduce Your Chances of Getting Liquidated?
      • How to Improve Risk Management on Platform's Futures?
      • How Liquidation Works in Futures Trading?
      • How to Manage Risk and Trade Responsibly?
      • How to Calculate Profit and Loss for Futures Contracts?
    • šŸ”Security
      • How to Reset Your Account Password?
      • How to Secure Your Account on the Platform?
      • How to Protect Your Account on the Platform from Scam?
  • RULES & FEES
    • šŸ›ļøCalculation Glossary
      • Fee Structure on the Platform
      • Calculation of Commission in Spot & Margin Trading
      • Calculation of Commission in Future Trading
      • Funding Rates in Perpetual
      • Margin Level and Margin Call
      • Daily Interest Rate for Margin Trading
      • Liquidation Protocols
      • Calculation of Perpetual Margin
      • Loans and Interests
      • Leverage and MMR & IMR
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  1. FAQs

Withdrawals and Deposits

Why Hasnā€™t My Withdrawal Arrived?

What Can I Do When Withdrawal Is Suspended?

How To Withdraw Crypto on the Platform?

Why Hasnā€™t My Deposit Been Credited?

What Can I Do When I Withdraw to A Wrong Address?

What's the Withdrawal Fees on our Platform

How to Deposit Crypto to our Platform?

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Last updated 7 months ago

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