Nexus Fintrade (Beta) Help Center
  • 👋Welcome to NEXUS FINTRADE (Beta) Help Center
  • User Guide
    • 😃Getting started
      • How To Get Started?
      • How to KYC verification?
      • How to modify safety verification?
      • An Overview of Products & Features
      • How to Select Futures Trading Pairs?
      • A Beginner’s Guide to Crypto Spot Trading (Website)
      • A Beginner’s Guide to Crypto Futures Trading (Website)
  • FUNCTIONALTITIES & GLOSSARY
    • 📑LFX Trading
      • What's LFX?
      • Margin of LFX
      • How to start LFX trading?
      • Margin call & liquidation
      • Financing costs
    • 🏡Account
      • Funding Account and Trading Account
    • 🫰Multi-Assets Cross Margin
      • Benefits of Trading USDⓈ-Margined Futures in Multi-Assets Mode
      • Auto-Exchange in Multi-Assets Mode
      • Cross Margin Mode
    • 🔐Security Design
      • Securing Your Account
      • Security Tips
    • 🅱️Crypto Trading
      • Trading Glossary
        • Market Makers and Takers
        • Order Book and Market Depth
        • Position Modes
      • Spot Trading
        • Types of order on Spot Trading
        • What is spot trading?
      • Futures Trading
        • Perpetual Futures and Quarterly Futures
        • What Are Cryptocurrency Futures?
        • Differences Between Perpetual Contract and Traditional Futures Contract
        • Spot vs. Futures Trading
        • Margin vs. Futures Trading
        • USDⓈ-Margined Futures Contract Specifications
        • Liquidation Price of USDⓈ-M Futures Contracts
        • Futures Trading Risk Control
        • Leverage and Margin of USDⓈ-M Futures
        • Types of Order on Futures Trading
        • Summary of Failed Orders in Futures Trading
        • Open or Close Position in Hedge Mode
        • Go Long or Short on Futures
  • FAQs
    • 💸Withdrawals and Deposits
      • Why Hasn’t My Withdrawal Arrived?
      • What Can I Do When Withdrawal Is Suspended?
      • How To Withdraw Crypto on the Platform?
      • Why Hasn’t My Deposit Been Credited?
      • What Can I Do When I Withdraw to A Wrong Address?
      • What's the Withdrawal Fees on our Platform
      • How to Deposit Crypto to our Platform?
    • ⚖️Trading
      • What Is Multi-Assets Mode, and What Assets Does It Support?
      • How to Check My Asset Balance in Multi-Assets Mode?
      • How to Calculate Margin in Multi-Assets Mode?
      • How to Download Spot Trading Transaction History Statement ?
      • What are Market order and Limit Order Price Cap and Floor Ratio ?
      • How to Prevent Phishing Attacks?
      • How to View My Trading Activity?
      • How to Calculate Return on Investment (ROI)?
      • How to Download My Order History for USDⓈ-M, and COIN-M Futures Orders?
    • ✅Account Verification
      • Why Can’t I Receive Emails from the Platform?
      • How to Whitelist the Platform's Emails?
      • Where can I get my account verified on the website?
      • How to Register on the Platform's Website?
    • 🔓Account Management
      • How to Create a Trading Account on the Platform?
      • How to Check the Platform and Transfer Funds on Wallet Overview?
    • ⚠️Risk Mitigation
      • How to Reduce Your Chances of Getting Liquidated?
      • How to Improve Risk Management on Platform's Futures?
      • How Liquidation Works in Futures Trading?
      • How to Manage Risk and Trade Responsibly?
      • How to Calculate Profit and Loss for Futures Contracts?
    • 🔐Security
      • How to Reset Your Account Password?
      • How to Secure Your Account on the Platform?
      • How to Protect Your Account on the Platform from Scam?
  • RULES & FEES
    • 🏛️Calculation Glossary
      • Fee Structure on the Platform
      • Calculation of Commission in Spot & Margin Trading
      • Calculation of Commission in Future Trading
      • Funding Rates in Perpetual
      • Margin Level and Margin Call
      • Daily Interest Rate for Margin Trading
      • Liquidation Protocols
      • Calculation of Perpetual Margin
      • Loans and Interests
      • Leverage and MMR & IMR
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On this page
  • Phishing attack protection
  • Reporting phishing

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  1. FAQs
  2. Trading

How to Prevent Phishing Attacks?

PreviousWhat are Market order and Limit Order Price Cap and Floor Ratio ?NextHow to View My Trading Activity?

Last updated 3 months ago

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Phishing is a type of social engineering attack that involves a fraudulent attempt to obtain sensitive information such as usernames, passwords, and 2FA codes by disguising as NEXUS FINTRADE (Beta) in electronic communication. Scammers often use various methods, such as email spoofing, fake NEXUS FINTRADE (Beta) sites, instant messages with malicious links, social media with manipulated NEXUS FINTRADE (Beta) links, chat with impersonated NEXUS FINTRADE (Beta) support, fake NEXUS FINTRADE (Beta) hotlines or support in search engines, social media fake accounts, malware downloaded from the internet, and free WiFi phishing.

Phishing attack protection

The most important and weakest aspect of a security system is people. Hence, vigilance is key for users:

  • A spoofed message often contains subtle mistakes such as spelling mistakes, strange syntax, unsmooth words, misspelled domain names, etc.

  • Attackers often try to create a sense of urgency to push users into action. For example, an email could threaten account expiration and prompt users to verify their accounts within a timeline or instruct users to move assets to a secure wallet to avoid loss as soon as possible.

Phishing attack protection requires steps to be taken by both users and Protocol. Here are some steps you can take to protect yourself:

  • Always upgrade Google Chrome or Mozilla Firefox to the latest version. These browsers will warn users of phishing or unsafe high-risk websites.

  • Enable Two-Factor Authentication (2FA) such as Google 2FA or SMS 2FA. Be cautious and don’t disclose Google 2FA 16 digital backup keys to anyone or on any website. If your username and password are compromised, 2FA prevents the use of compromised credentials since these alone are insufficient to gain entry to the account or its funds.

  • Install Chrome Netcraft Extension or Firefox Netcraft Anti-Phishing Extension to help detect and block phishing websites.

  • Keep your systems and applications updated to avoid security bugs. Install anti-virus software and keep it up to date.

  • Do not connect to an untrusted wireless network.

Reporting phishing

If you see any Protocol phishing sites, please report them to our Security Team Agent immediately.

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